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Refund policy

Refund | Return | Exchange Policy

Crystal Blings Hair does not offer returns or refunds. We have a 7-day exchange policy on hair care products and hair care tools, which means you have 7 days after receiving your item to request an exchange. To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start an exchange, you can contact us at Info@crystalblingshair.com.

Please note that exchanged items will need to be sent to the following address:

Crystal Blings Hair

1138 E Rosecrans Ave

Suite C PMB 1069

Los Angeles CA 90059, United States

If your exchange is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted. You can always contact us for any return question at Info@crystalblingshair.com.

Refunds on Classes & Digital Products

Crystal Blings Hair does not issue refunds on classes, deposits, digital products. However, if you are not satisfied with the work performed, we will make every effort to ensure that we remedy the situation. Should you have any questions or concerns, contact us via email or text within 2 days of your class, so we may best address your concerns in a timely fashion.

Damages and Issues

Please inspect your order upon reception and contact us within 7 days from the date you received your item if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, like personal care goods (such as beauty products). Because hair extensions and wigs are hygienic beauty products, we do not offer refunds or exchanges. Book a consultation with the Crystal Blings Hair and we'll be happy to show you how to get the best value out of your hair extensions and CB Hair Units. Unfortunately, we cannot accept returns on classes, hair extensions, wigs, sale items, or gift cards.